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Terms & Conditions

1. Overview

Welcome to our website. By accessing or using this website, including any affiliated pages and digital resources (collectively, the “Website”), you agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully before proceeding.

We reserve the right to modify, update, suspend, or discontinue any part of the Website at any time, including its features, content, or any third-party integrations, without prior notice. We may also restrict or terminate access to the Website at our sole discretion.

These Terms govern your use of this Website only and do not affect any separate agreements you may hold with us. Unless required by applicable law, we may update these Terms without notice. Your continued use of the Website following any changes will be taken as your acceptance of the revised Terms.

These Terms are structured as follows:

  1. Overview
  2. Intellectual Property
  3. Privacy
  4. Disclaimers and Limitation of Liability
  5. Links to Third-Party Websites
  6. Dispute Resolution
  7. General Provisions
  8. Contact Information

2. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, audio and video materials, software, and overall design, is protected by intellectual property law and is owned by or licensed to us. No content may be reproduced, modified, distributed, displayed, published, or otherwise exploited without our prior written consent.

Nothing in these Terms or your use of the Website grants you any right, licence, or interest in our intellectual property or that of any third party displayed on this Website, whether by implication, estoppel, or otherwise.

Any content you submit to the Website grants us a perpetual, royalty-free, worldwide licence to use, reproduce, adapt, and publish that content in any form and for any lawful purpose, without further notice or compensation to you.

3. Privacy

Your privacy matters to us. Our Privacy Policy explains how we collect, use, store, and protect your personal information when you use this Website. By using the Website, you acknowledge that you have read and understood our Privacy Policy.

Please review our privacy policies, which is incorporated into these Terms by reference, for full details on how your data is handled. Additionally, please review our Cookie Policy

4. Disclaimers and Limitation of Liability

No Warranties

This Website and all of its content are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we make no representations or warranties of any kind, whether express, implied, or statutory, regarding the Website or its content. This includes, without limitation, any warranties of merchantability, fitness for a particular purpose, accuracy, completeness, reliability, or non-infringement.

We do not guarantee that the Website will be available continuously, free from errors, or free from harmful components such as viruses or malicious code. You are responsible for ensuring appropriate security measures are in place on any device you use to access the Website.

Limitation of Liability

To the fullest extent permitted by applicable law, we and our officers, directors, employees, agents, and related parties will not be liable for any loss or damage arising from your use of or inability to use this Website. This includes direct, indirect, incidental, consequential, punitive, or special damages, including loss of data, loss of revenue, or personal injury.

5. Links to Third-Party Websites

This Website may include links to external websites that are not operated or controlled by us. These links are provided for your convenience only. We do not endorse, review, or take responsibility for the content, accuracy, or practices of any third-party websites.

Your use of any linked website is governed by the terms and privacy policies of that website. We encourage you to review those terms before engaging with any external site.

6. Dispute Resolution

We encourage you to contact us directly to resolve any concern or dispute before pursuing formal proceedings. Most issues can be resolved quickly and informally.

Where disputes cannot be resolved informally, we may agree to refer the matter to an independent mediator or arbitration process. Any formal dispute proceedings must be brought on an individual basis. To the extent permitted by law, you waive any right to participate in class actions or representative proceedings against us.

Where a dispute involves multiple claimants represented by the same party, special procedural terms may apply, and we reserve the right to withdraw from any agreed arbitration arrangement in such circumstances.

7. General Provisions

Where a dispute involves multiple claimants represented by the same party, special procedural terms may apply, and we reserve the right to withdraw from any agreed arbitration arrangement in such circumstances.

If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision will be modified or removed to the minimum extent necessary, and the remaining Terms will continue in full force and effect.

Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision. These Terms represent the entire agreement between you and us regarding your use of this Website.

These Terms are governed by the laws of Australia. Any disputes arising under these Terms will be subject to the jurisdiction of Australian courts, unless otherwise required by law.

8. Contact Information

If you have any questions about these Terms or wish to send us a formal notice, you may contact us using the details below:

Email: queries@careessentials.com.au

We may send notices to you via the email address associated with your account, or by posting a general notice on this Website.

Last updated: May 2026

Call Care Essentials

(+61) 3 5277 1455

Email Care Essentials

queries@careessentials.com.au

Head Office Address

103 Mornington St, North Geelong Victoria 3215, Australia

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